Customer Service

Dear customer, we would like to remind you of important things about your cargo process, so that your service is easy, safe and worry-free.

Important for our valued customers

1

Initial payment — 50%

For your cargo to be entered into the system and scheduled, please make the 50% initial payment on time.

2

Track your cargo

MG Logistics has made it easier! Track your cargo yourself (Track & Trace) and see where it is, the stage reached and the expected arrival time.

3

Collect your cargo on time

When your cargo arrives in Tanzania, we advise you not to delay collecting it.

Important: cargo not collected within 5 days of arrival may start incurring storage charges.

MG Logistics has simplified every step of your cargo's journey — from payment and tracking to collection.

Contact

  • +86 131 6080 3034 — Mr Muba
  • +255 765 336 839 — Mr Muba
  • +86 130 0206 0942 — China office
  • +255 675 626 463 — Zanzibar office
  • +255 761 373 831 — Dar es Salaam office
  • info@mgroupogisticsltd.com
  • www.mgroupogisticsltd.com
WhatsApp +255 765 336 839

Working hours

  • Mon–Fri: 09:30 AM – 05:00 PM
  • Weekend: 10:30 AM – 02:00 PM

Our offices

  • China — 广州市越秀区环市西路202号美博运动城九楼906档
  • Zanzibar — Malindi
  • Dar es Salaam — Lumumba na Pemba